Que Pasa Bar & BistroKaren Shopping Centre, Karen, Nairobi
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Great place, I love the general feel of the restaurant- very comfortable and the music is lovely. The food is amazing too and very well done. Love it! The service is not as great as I would expect it to be,waiters seem to be preoccupied and take a while to serve you sometimes. Other than that, great place.
In a professionally run restaurant standards do not slip, whatever time or day of the week you visit. Sadly, Que Pasa has become complacent and staff is slow, blasé and ignorant. When ordering take-away pizza the girl needs Quattro Stagione spelled THREE times, jeez, this pizza IS on their menu!. Their current pizzas are awful and stick to the box, yuck. Even cheapo pizza-inn puts grease-proof paper under a pizza. What a shame to see a non-chain restaurant that used to be great slide down the hill.
To be honest, I only go to Que Pasa for their pizza.. my favorite one is the Meaty one! Their service isn't all that (I have been there a couple of times where I have had to walk out due to lack of service.. quite disappointing). The ambiance on the dinner side is good.. very intimate, but only for a short time before they start playing load music.
Loved my spaghetti carbonara and the server was very friendly. The food took some time to come out and the window we sat at wouldn't close, but the server was apologetic for both so it wasn't a big deal. The name was a little misleading - I was expecting Mexican/Latin food, but the menu was diverse and appealing. My favorite thing about this place is the ambiance - great decor, dimly lit with an oven in the corner. Definitely recommend.
I love the look feel of the place, the quality of food, service is slightly slow but worth the wait. Cocktails are amazing, love it, great place to relax.