Mediterraneo Ristorante & Bar – GigiriUnited Nation Ave, Gigiri, Nairobi
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I have never eaten a lamb on skewers so soft and yummy like I did in this place . Yeah and they had to serve it with my favourite pumpkin can it get any better? . I loved the food excellent service and the ambience my my to fall in love . the place was full of smiling people . get ready to see me there again.
The service was pathetic.It doesn't matter if it was pizza fest,you guys should have foreseen the huge turn out.The food was brought after a good 1hour 10mins and 2mins into us eating one of your waiters came and packed our food without us having requested.This felt like we were being chased out.And even after waiting for that long the food came and it was cold! Very disappointed.
We Visited Mediterraneo Gigiri on the 30th Jan 15. We asked the waiter for the Wine list & we selected the wine we wanted. BUT None of the wines we wanted were available in stock :( The waiter said he shall be back but then he disappeared and refused to serve us. After waiting for about 15mins we got up and saw the manager & he actually decided to serve us himself. It was like the waiter had made up his mind not to serve us. Probably a racism element to it!!
The manager served us wine(we opted for something else in stock) and also took our food order!
To add to the service level woes, the quality of food was pathetic and really overpriced!
Overall its a forgetful experience and would not recommend people to have a meal at Mediterraneo Restaurants in Nairobi
The service was absolutely pathetic. We had ordered a Caprese and Focaccia for starters, but there was no chilli oil or balsamic vinegar on the table. When we ordered, no one brought it and we had to order it from 3-4 waiters. The head manager was also avoiding us when we called him. The mains took about half hour to arrive, and the restaurant wasn't even at its fullest capacity. The food was good, but the terrible service made it a horrid dining experience. We had asked for a wheelchair accessible table and they gave us table inside the cabana which still has a step to get in - not quite wheelchair accessible.